Return Policy

At Localservicewala, we strive to provide high-quality computer hardware and reliable repair services. If you are not entirely satisfied with your purchase or service, we are here to help.

• Return Window: Items must be returned within 7 days of purchase/delivery.
• Condition: Products must be unused, in the original packaging, and include all manuals/accessories.
• Proof of Purchase: A valid tax invoice is mandatory for all returns.
• Non-Returnable Items:
  • Software or activated license keys.
  • Items with physical damage or tampered serial numbers.
  • Consumables (e.g., thermal paste, cleaning kits) once opened.

• Service Warranty: All repairs come with a 30-day labor warranty from the date of service.
• Scope: This warranty covers the specific issue we repaired. It does not cover new faults or issues caused by liquid damage/physical drops after the repair.
• Refunds on Service: Diagnostic fees are non-refundable. If a repair fails within the warranty period and we cannot fix it, a refund for the labor charge will be issued.

• Inspection: We will notify you of the approval or rejection of your refund.
• Method: Approved refunds are processed via the original payment method or UPI/Bank Transfer within 5-7 working days.
• Shipping Costs: Return shipping costs are the responsibility of the customer unless the item arrived damaged or the wrong part was sent.

• Orders: You can cancel a hardware order before it is dispatched for a full refund.
• Service Visits: Please cancel or reschedule at least 2 hours before the scheduled technician visit to avoid a nominal visiting charge.

• Return Window: 7 Days from the date of delivery/purchase.
• Reporting Damage: Dead-on-Arrival (DOA) or physical damage must be reported within 24–48 hours of receipt.
• Acceptance Timing: Returns are accepted during your business hours (e.g., 10 AM to 7 PM). 

• Service Warranty: 30 Days labor warranty on the specific repair performed.
• Technician Visit Cancellation: Cancel at least 2 hours before the scheduled time to avoid a visiting fee.
• Testing Period: We recommend testing your repaired device for at least 3 days to ensure the issue is fully resolved. 

• Inspection: Once we receive the product, it will be inspected within 2 working days.
• Credit Timeline: Approved refunds will reflect in your account within 5–7 business days (for online payments) or via UPI/Bank Transfer for Cash on Delivery. 
   

• 📦 Original Packaging: Must include the brand box, manuals, and all accessories (like screws or cables).
• 🏷️ Unbroken Seals: Warranty stickers and “Tamper Evident” seals must be intact.
• 🧾 Valid Invoice: A copy of the LocalServiceWala tax invoice must be provided.
• ❌ No Physical Damage: Items with burnt circuits, bent pins, or liquid damage caused after delivery will not be accepted. 
   

• Activated Software: Any Windows or Antivirus keys once redeemed.
• Consumables: Thermal paste, CMOS batteries, or cleaning liquids.
• Installed Parts: Parts like screens or keyboards that have been permanently fitted to a laptop (unless they are defective).